How do I add the free gift?
You don't have to do anything. We automatically add the gift with every order. For faster shipping please note that it will come separately.
When will I receive my order?
Please go to our shipping policy page for more details.
How do I make changes to an order I’ve already placed?
After placing the order it will be difficult to make changes. Contact us as soon as possible and we will do our best to make the change.
Can I cancel my order after it has been shipped?
Unfortunately you can't cancel your order if it has been shipped out. Please wait until the order arrives and then process a return.
How do I return a product?
To be eligible for a return, your item(s) must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note that you will be responsible to pay for your own shipping costs when returning your item(s).
What do I do if I received a defective order or never received the order?
Please contact us at firstname.lastname@example.org